Sample Microsoft 365 license audit report

Sample report · illustrative data for a fictional organization. Your own results will vary.
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Identified annual savingsAt list price
$14,472
$1,206/month · Sentsai Sample Co. · 114 users
How this figure is calculated. Microsoft commercial list price, before any discount on the Annual-Annual Term. If your organization buys under an Enterprise Agreement, a CSP, or a negotiated rate, your actual saving will be lower than shown.
Licensing efficiency
67/ 100
Some waste33% of spend recoverable
Actions to take
18
affecting 82 users
Security gaps
3
require remediation
Users analyzed
114
active accounts
Severity breakdown
critical
1
high
8
medium
9
Executive summarySentsai · 2026-09-07

This report covers 114 users in Sentsai Sample Co. The Sentsai engine identified 18 recommended actions across license compliance, security and behavioral categories, affecting 82 users, representing a combined $14,472 annual savings opportunity.

The largest optimization opportunities are unassigned licenses ($3,444 per year); disabled users with active licenses ($3,120 per year across 10 users); dormant users holding paid licenses ($1,872 per year across 6 users).

3 security gaps require immediate attention: 9 users have no MFA registered; 6 inactive guest accounts represent a data exposure risk.

6 dormant users have not signed in for over 180 days but continue to hold paid licenses; 3 users have been inactive for 30-179 days, below the dormant-account threshold, worth $2,808 per year in recoverable spend.

License Optimization

Your recommended end-state portfolio: exactly what to own, what to buy, and what to remove.

Recommended annual spend
$30,120
down from $43,344
Seats to purchase
37
across 2 licenses
Seats to remove
87
across 7 licenses
Identified annual savings
$14,472
$13,224 confirmed
$1,248 needs review
License to own
Seats
Annual cost
Microsoft 365 Business Premium
↑ Buy 34 more
58
$15,312/year
Microsoft 365 Copilot Business
↑ New · buy 3
3
$756/year
Microsoft 365 E5
↓ Reduce from 19⚠ Review pending
includes $1,248/year across 2 items that need your review and are not reflected in the recommended seat count
18
$12,960/year
Microsoft 365 Business Basic
↓ Reduce from 18
13
$1,092/year
Total future portfolio
92
$30,120/year
Remove entirely - 81 seats to cancel
Office 365 E3
−61
frees $19,032/year
Microsoft 365 Copilot
−3
frees $1,080/year
Power BI Pro
−5
frees $840/year
Exchange Online (Plan 2)
−8
frees $768/year
Skype for Business Online (Plan 2)
−4
frees $96/year

Behavioral License Analysis (9)

Dormant users and unused premium apps. Over-licensed relative to actual activity.

HIGH
Dormant Users6 users

These 6 users haven't signed in for over 220 days but hold paid licenses - Office 365 E3 (6) - costing $156.00/month combined. Consider offboarding or downgrading to a Kiosk/F-tier license.

Zoey Scottzoey.scott930@sentsaisample.onmicrosoft.comEmily Nelsonemily.nelson931@sentsaisample.onmicrosoft.comZoey Hallzoey.hall932@sentsaisample.onmicrosoft.comEmma Leeemma.lee933@sentsaisample.onmicrosoft.comAlexander Wrightalexander.wright934@sentsaisample.onmicrosoft.com
$1,872/year
MEDIUM
Extended Inactivity3 users

These 3 users haven't signed in for over 60 days and hold paid licenses - Office 365 E3 (3) - costing $78.00/month combined. This is below the 180-day threshold for a confirmed dormant account, so it may reflect leave or a seasonal gap rather than abandonment. Review whether the license is still needed.

Noah Scottnoah.scott9113@sentsaisample.onmicrosoft.comMia Ramirezmia.ramirez9114@sentsaisample.onmicrosoft.comAiden Allenaiden.allen9115@sentsaisample.onmicrosoft.com
$936/year

Priority Action Plan

Tap a category to see what to do and where to do it

Total identified savings
$14,472/year
Actions to take
12
Why individual finding savings may exceed the total: the same user can appear in multiple findings. Each finding reports its saving independently. The total above is deduplicated so no user's license cost is counted twice.
Enable MFA for these accounts. No MFA means a single stolen password gives full account access. This is the highest-priority security fix.
ADMIN - No MFA: Logan Mitchell
Logan Mitchelllogan.mitchell9100@sentsaisample.onmicrosoft.com
MFA Gap (8 users)
Joseph Wilsonjoseph.wilson992@sentsaisample.onmicrosoft.comNora Nelsonnora.nelson993@sentsaisample.onmicrosoft.comJoseph Campbelljoseph.campbell994@sentsaisample.onmicrosoft.comLucas Younglucas.young995@sentsaisample.onmicrosoft.comCharlotte Kingcharlotte.king996@sentsaisample.onmicrosoft.comAria Chenaria.chen997@sentsaisample.onmicrosoft.comSamuel Chensamuel.chen998@sentsaisample.onmicrosoft.comIsabella Clarkisabella.clark999@sentsaisample.onmicrosoft.com
Remove these inactive guest accounts. They retain access to your files and Teams even after the project or relationship ended.
Guest Account Sprawl (6 users)
Nora Taylornora.taylor9101@sentsaisample.onmicrosoft.comSamuel Mooresamuel.moore9103@sentsaisample.onmicrosoft.comCarter Campbellcarter.campbell9105@sentsaisample.onmicrosoft.comDaniel Clarkdaniel.clark9107@sentsaisample.onmicrosoft.comMichael Phillipsmichael.phillips9109@sentsaisample.onmicrosoft.comEvelyn Clarkevelyn.clark9111@sentsaisample.onmicrosoft.com
Remove these unassigned seats. No user is assigned to them and they are generating cost with zero value.
4 unassigned Office 365 E3 licenses$1,248/year
1 unassigned Microsoft 365 E5 license$720/year
4 unassigned Microsoft 365 Business Premium licenses$1,056/year
5 unassigned Microsoft 365 Business Basic licenses$420/year
Remove all license assignments from these disabled accounts. They are blocked from signing in but are still being billed.
Disabled Users with Licenses (10 users)$3,120/year
Benjamin Lewisbenjamin.lewis920@sentsaisample.onmicrosoft.comAiden Chenaiden.chen921@sentsaisample.onmicrosoft.comJames Rodriguezjames.rodriguez922@sentsaisample.onmicrosoft.comAmelia Jacksonamelia.jackson923@sentsaisample.onmicrosoft.comLogan Smithlogan.smith924@sentsaisample.onmicrosoft.comLayla Jacksonlayla.jackson925@sentsaisample.onmicrosoft.comWyatt Martinezwyatt.martinez926@sentsaisample.onmicrosoft.comOlivia Greenolivia.green927@sentsaisample.onmicrosoft.comAlexander Wilsonalexander.wilson928@sentsaisample.onmicrosoft.comJack Adamsjack.adams929@sentsaisample.onmicrosoft.com
Remove these redundant license assignments. The capability is already included in a higher-tier license the user holds.
Redundant Licenses - Exchange Online (Plan 2) / Microsoft 365 Business Premium (8 users)$768/year
Ella Carterella.carter90@sentsaisample.onmicrosoft.comGrace Bakergrace.baker91@sentsaisample.onmicrosoft.comElijah Ramirezelijah.ramirez92@sentsaisample.onmicrosoft.comAva Ramirezava.ramirez93@sentsaisample.onmicrosoft.comZoey Clarkzoey.clark94@sentsaisample.onmicrosoft.comEmma Davisemma.davis95@sentsaisample.onmicrosoft.comZoey Garciazoey.garcia96@sentsaisample.onmicrosoft.comChloe Smithchloe.smith97@sentsaisample.onmicrosoft.com
Redundant Licenses - Power BI Pro / Microsoft 365 E5 (5 users)$840/year
Sebastian Wrightsebastian.wright98@sentsaisample.onmicrosoft.comOwen Thomasowen.thomas99@sentsaisample.onmicrosoft.comElijah Whiteelijah.white910@sentsaisample.onmicrosoft.comMichael Hallmichael.hall911@sentsaisample.onmicrosoft.comZoey Brownzoey.brown912@sentsaisample.onmicrosoft.com
Redundant Licenses - Skype for Business Online (Plan 2) / Office 365 E3 (4 users)$96/year
Amelia Mooreamelia.moore916@sentsaisample.onmicrosoft.comHarper Lopezharper.lopez917@sentsaisample.onmicrosoft.comChloe Thomaschloe.thomas918@sentsaisample.onmicrosoft.comEthan Adamsethan.adams919@sentsaisample.onmicrosoft.com
Microsoft has announced Skype for Business Online (Plan 2) for retirement. 4 users are still assigned this SKU. Plan migration before service disruption occurs.
Retiring SKU in use: Skype for Business Online (Plan 2) (4 users)
6 Enterprise Mobility + Security E3 licenses are in a grace period (expired, pending renewal). 4 assigned users currently rely on these expiring licenses and will lose access if the subscription is not renewed. Decide whether to renew or let them lapse — we have not counted these as recoverable savings, because the subscription is already expiring.
Enterprise Mobility + Security E3: 6 licenses in a grace period
Switch these users to Microsoft 365 Copilot Business. They are on a Business-tier base, which qualifies them for the cheaper Business Copilot SKU with the same capability.
Copilot Cost Optimization - Microsoft 365 Copilot → Microsoft 365 Copilot Business (3 users)$324/year
Grace Campbellgrace.campbell913@sentsaisample.onmicrosoft.comGabriel Greengabriel.green914@sentsaisample.onmicrosoft.comElijah Rodriguezelijah.rodriguez915@sentsaisample.onmicrosoft.com
Downsize these users to a lower license tier. Usage patterns indicate a cheaper license is sufficient.
Right-sizing Opportunity - Office 365 E3 → Microsoft 365 Business Premium (38 users)$1,824/year
Amelia Mooreamelia.moore916@sentsaisample.onmicrosoft.comHarper Lopezharper.lopez917@sentsaisample.onmicrosoft.comChloe Thomaschloe.thomas918@sentsaisample.onmicrosoft.comEthan Adamsethan.adams919@sentsaisample.onmicrosoft.comEmily Wrightemily.wright936@sentsaisample.onmicrosoft.comEthan Garciaethan.garcia937@sentsaisample.onmicrosoft.comSebastian Chensebastian.chen938@sentsaisample.onmicrosoft.comLogan Ramirezlogan.ramirez939@sentsaisample.onmicrosoft.comMason Patelmason.patel940@sentsaisample.onmicrosoft.comLiam Rodriguezliam.rodriguez941@sentsaisample.onmicrosoft.comIsabella Martinezisabella.martinez942@sentsaisample.onmicrosoft.comDavid Davisdavid.davis943@sentsaisample.onmicrosoft.comLayla Campbelllayla.campbell944@sentsaisample.onmicrosoft.comAria Whitearia.white945@sentsaisample.onmicrosoft.comNoah Hillnoah.hill946@sentsaisample.onmicrosoft.comEthan Taylorethan.taylor947@sentsaisample.onmicrosoft.comZoey Robertszoey.roberts948@sentsaisample.onmicrosoft.comAva Smithava.smith949@sentsaisample.onmicrosoft.comEmma Wilsonemma.wilson950@sentsaisample.onmicrosoft.comScarlett Smithscarlett.smith951@sentsaisample.onmicrosoft.comRiley Kimriley.kim952@sentsaisample.onmicrosoft.comEmily Rodriguezemily.rodriguez953@sentsaisample.onmicrosoft.comJackson Davisjackson.davis954@sentsaisample.onmicrosoft.comEthan Lewisethan.lewis955@sentsaisample.onmicrosoft.comOlivia Brownolivia.brown956@sentsaisample.onmicrosoft.comOlivia Adamsolivia.adams957@sentsaisample.onmicrosoft.comAva Lewisava.lewis958@sentsaisample.onmicrosoft.comAmelia Greenamelia.green959@sentsaisample.onmicrosoft.comDaniel Youngdaniel.young960@sentsaisample.onmicrosoft.comJoseph Wilsonjoseph.wilson992@sentsaisample.onmicrosoft.comNora Nelsonnora.nelson993@sentsaisample.onmicrosoft.comJoseph Campbelljoseph.campbell994@sentsaisample.onmicrosoft.comLucas Younglucas.young995@sentsaisample.onmicrosoft.comCharlotte Kingcharlotte.king996@sentsaisample.onmicrosoft.comAria Chenaria.chen997@sentsaisample.onmicrosoft.comSamuel Chensamuel.chen998@sentsaisample.onmicrosoft.comIsabella Clarkisabella.clark999@sentsaisample.onmicrosoft.comHR Recordshr-records@sentsaisample.onmicrosoft.com
Downgrade these users to a standalone Exchange Online plan. Graph activity data shows no Teams, SharePoint, or OneDrive usage, only email.
Exchange-Only Usage - Microsoft 365 E5 → Exchange Online (Plan 2) (2 users)$1,248/year
Elijah Mooreelijah.moore9116@sentsaisample.onmicrosoft.comHenry Ramirezhenry.ramirez9117@sentsaisample.onmicrosoft.com
Remove or downgrade licenses for these users, who have been inactive for an extended period but continue to consume paid licenses.
Dormant Users (6 users)$1,872/year
Zoey Scottzoey.scott930@sentsaisample.onmicrosoft.comEmily Nelsonemily.nelson931@sentsaisample.onmicrosoft.comZoey Hallzoey.hall932@sentsaisample.onmicrosoft.comEmma Leeemma.lee933@sentsaisample.onmicrosoft.comAlexander Wrightalexander.wright934@sentsaisample.onmicrosoft.comSebastian Patelsebastian.patel935@sentsaisample.onmicrosoft.com
Review whether these accounts still need their license. They show 30-179 days of inactivity, below the 180-day threshold for a confirmed dormant flag, so this may be normal leave rather than abandonment.
Extended Inactivity (3 users)$936/year
Noah Scottnoah.scott9113@sentsaisample.onmicrosoft.comMia Ramirezmia.ramirez9114@sentsaisample.onmicrosoft.comAiden Allenaiden.allen9115@sentsaisample.onmicrosoft.com

This is a sample report

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Notes & Assumptions

  1. All license prices are in USD and reflect Microsoft commercial list pricing (ERP) as of the report date. These are commercial prices only and do not apply to government, education, or non-profit tenants. Your actual cost may differ based on your agreement, volume discounts, CSP (Cloud Solution Provider) margin, or EA (Enterprise Agreement) or MCA (Microsoft Customer Agreement) negotiated rates.
  2. Consumption and usage figures are sourced from the Microsoft Graph API at the time of scan and reflect activity within the preceding 30 to 180 day window depending on the metric.
  3. Exchange mailbox sizes and usage data are based on the most recent 30-day reporting period available from Microsoft.
  4. MFA and security posture data reflects registration status in Microsoft Entra ID at scan time. Conditional Access policies may enforce MFA even where registration is not recorded.
  5. This report is generated by Sentsai using automated rule-based analysis. It is informational only. Consult a qualified Microsoft licensing specialist or CSP partner before making licensing changes.
  6. Guest account access duration is calculated from the account creation date in Entra ID. Microsoft provides sign-in data only when the tenant has a Microsoft Entra ID P1 or P2 plan and the account that ran the scan holds a reporting role such as Reports Reader.
  7. Savings estimates are indicative only. Annual savings figures are calculated using Microsoft commercial list pricing and are provided as estimates to illustrate potential optimization opportunities. Actual savings will vary based on your existing contractual terms, negotiated rates, volume discounts, CSP agreements, and implementation complexity. Sentsai accepts no liability whatsoever for any financial decisions made in reliance on the estimates or recommendations contained in this report. You should independently verify all figures with your Microsoft partner or licensing specialist before taking action.
  8. This report is confidential and prepared solely for the organization identified on the cover page. Redistribution to third parties without consent of Sentsai is not permitted. Sentsai reserves the right to update its rule engine at any time; findings may differ between scan dates.
  9. Acting on this report reduces your Microsoft 365 SharePoint and OneDrive storage pool by 330 GB (10 GB per purchased seat). Microsoft removes this capacity automatically when the seats are reduced. We cannot see your current usage, your default allowance, or any add-on storage you have already bought, so check your available capacity before acting - if you are close to a limit you may need to buy add-on storage, which would offset part of the saving.

Sentsai Microsoft Licensing Optimization Report · Generated 2026-09-07 · Confidential
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