The scan is free. You only pay if we find savings, and you can see exactly what year two costs before you commit to year one.
Read-only access, no card required. You get the headline savings figure and the number of compliance gaps immediately.
Minimum . Charged once, and only when the report actually contains savings. If we find nothing, you owe nothing. This savings-based price is your first year only; after that your organization is on the flat annual rate below, whether you renew straight away or come back later.
Not per user, and not a share of your savings - one flat price for the whole year, set by the band your directory falls into. It does not change when you hire, and there is nothing to true up.
Every user account in your Microsoft 365 directory - the same number your report shows as “Users analyzed”. That includes guests, disabled accounts and unlicensed accounts, because we analyze all of them (a forgotten enabled account is a licensing and security finding in its own right). It is not your count of paid Microsoft licenses, which is usually the smaller number. If you are near a band edge, run the free scan and the figure on your report is the one we price from.
| User accounts in your directory | Per year |
|---|---|
Your band is set by the largest directory size we see during your subscription, so it cannot be gamed down by unassigning licenses right before renewing - and equally, it will not jump because of a temporary spike after you have renewed.
In year one we have to prove we are worth paying for, so the fee is a share of what we actually found: the bigger your savings, the bigger our fee, and if we find nothing we earn nothing. From year two the work is maintenance rather than discovery, so it drops to a flat fee. For a large organization that means year one is the expensive year and every year after is a fraction of it - a 2,000-account tenant saving $200,000 pays of that up front, then a year.
Only if you ask it to. Automatic renewal is optional and OFF by default: unless you tick the box at checkout, your subscription simply expires at the end of the term and we email you about 30 days beforehand with the price for your directory size. If you do opt in, that same email states the exact amount we will charge, and you can turn automatic renewal off any time from your billing page with one click. Either way, a renewal is never a surprise charge.
During our launch period you can request a full refund within 7 days by emailing billing@sentsai.com. A refund ends the subscription and re-locks the reports it unlocked, but any PDF you already downloaded is yours.
No. The savings-based price is a one-time introduction for an organization's first year. If your subscription lapses and you come back later, you start a new 12-month term at the flat rate for your directory size, the same as renewing on time. We did it this way deliberately: if lapsing were cheaper than renewing, we would be charging the customers who stayed the most.
You keep running free scans and seeing your headline savings figure. Reports you unlocked stay readable until they reach your data-retention cutoff (90 days by default, adjustable up to a year), and any PDF you downloaded is yours permanently. Unlocking new full reports needs a new subscription.
No, and we would not trust anyone who said otherwise. Savings are calculated at Microsoft list prices, so if you buy through a partner or a negotiated agreement, your real saving may be smaller. Treat the figure as a ceiling and check it against your own agreement before acting.
Never. Sentsai is read-only by design and cannot change anything in your Microsoft 365 tenant. You make every change yourself.